Total usage
—litres consumed
Private account dashboard
A clearer view of your water.
Track smart-meter usage, understand each bill, and keep the original evidence behind every figure.
Thames Water
Sign in
Use your dashboard credentials to continue.
Thames Water
Your account
Water at a glance
Validated smart-meter history, tariff reference and bill reconciliation in one place.
Secure dashboard session
Overview
Yearly account view
Choose a year or month to update the figures below.
Total usage
—cubic metres
Total cost
—calculated from usage and tariff
Average cost per m³
—calculated rate
Average cost per day
—for the selected period
Average usage per day
—litres per day
Highest month
—highest consumption
Lowest month
—lowest consumption
Data status
—- Last successful run —
- Next scheduled run —
Latest bill in period
- Bill date
- —
- Billing period
- —
- Billed usage
- —
- Bill total
- —
- Calculated total
- —
- Difference
- —
Tariff for selected period
- Tariff period
- —
- Water usage
- —
- Water fixed
- —
- Wastewater usage
- —
- Wastewater fixed
- —
- Combined fixed
- —
Monthly water consumption
Litres consumed
Monthly costs
Calculated daily usage cost
Cost per m³ by month
Calculated average
Overview comparison
Year-by-year comparison
Compare selected years, then narrow the view to a month.
Years
Years: loading
| Year | Total | Average / month | Highest month |
|---|
Validated history
The records behind this dashboard
Loading the trusted workbook history.
— readings— PDFs retained— bill periods— adjustments— tariff versions
Smart meter
Water/Waste Usage
The daily usage history imported from the validated Numbers workbook.
Latest day—
Average of loaded days—
Latest meter—
| Date | Meter read | Consumption in litres | Consumption in m³ | Water fixed daily | Water rate per m³ | Water usage | Wastewater fixed daily | Wastewater rate per m³ | Wastewater usage | Price incl VAT | Projected monthly cost |
|---|
Billing
Billing and account history
Validated Bills and Leak & Account Adjustments from the trusted workbook.
Trusted history
Bills
Left-click a bill for its notes. Right-click a bill for Open PDF or Amend bill.
| Period | From | To | Usage | Calculated | Actual | Bill date | Difference |
|---|
Account history
Leak & Account Adjustments
Historical events kept separately from normal usage.
| Date | Type | Amount | Meter / usage | Description |
|---|
Human review
Bills waiting for your decision
Nothing here becomes canonical without an explicit decision.
Charging reference
Tariffs
Effective dates and validated charging rates.
Validated schedule
Tariff versions
Latest effective period appears first.
| Effective | Water fixed annual | Water daily | Water / m³ | Wastewater fixed annual | Wastewater daily | Wastewater / m³ |
|---|
Tariff maintenance
Add a new tariff
Click a tariff row to edit it, or use the form to add a new effective period.
Source monitoring
Data Status
Thames Water download readiness, import activity, recent errors, and connection controls.
Automatic download
Thames Water source
Usage synchronisation and the persistent activity log.
Thames Water
Automatic download- Schedule
- —
- Next scheduled run
- —
- Usage data current to
- —
- Latest document date
- —
- Documents retained
- —
- Pending bill reviews
- —
Loading source status.
Activity log
Recent imports and sync attempts- Last successful run
- —
- Last error
- —
- Loading activity log.
Secure credential vault
Connect Thames Water
Credentials are submitted over HTTPS and encrypted before storage on DockNode. They are never shown again, logged, or sent to chat. Saving credentials does not bypass Thames Water MFA or other sign-in checks.
Settings
Settings
Manage the dashboard accounts, feedback and preferences that support your water records.
Access
User management
Manage dashboard accounts, passwords, roles and access status.
Notifications
Toast notifications
Choose how confirmation, warning and error messages appear after an action.
Source monitoring
Data Status
Review Thames Water sync readiness, recent imports and connection controls.
Overview
Comparison preferences
Year-by-year selections are saved automatically in this browser.
Settings · User management
User management
Account security, user access and the dashboard access list.
Account security
Change my password
Your new password must be at least 12 characters. Other active sessions will be signed out after the change.
User management
Add dashboard user
New users can access the private dashboard. Only grant administrator access when they also need to manage users.
Access list
Dashboard users
| Username | Role | Status | Action |
|---|
Settings · Notifications
Toast notifications
Choose how confirmation, warning and error messages appear after an action.